Product Warranty

  1. Warranty Coverage 

IdeaTech warrants that all FoxFlame products will be free from defects in materials and  workmanship under normal use for a period of 12 months from the date of purchase. This  limited warranty is only valid for the original purchaser and is not transferable. 

  1. What This Warranty Covers 
  • Defects in materials or workmanship in the Product, such as malfunctioning solar  panels, LEDs, or battery components. 
  • Failure of the Product to operate according to its specifications due to  manufacturing defects. 
  1. What This Warranty Does Not Cover 
  • Damage or defects caused by improper installation, misuse, neglect, or accidental  damage. 
  • Damage caused by exposure to extreme weather conditions beyond what the  Product is designed to withstand. 
  • Alterations or modifications to the Product made by the user or unauthorized  service personnel. 
  • Normal wear and tear, including the natural aging of materials, fading of finishes, or  depletion of rechargeable batteries over time. 
  • Any incidental or consequential damages, including but not limited to loss of use,  loss of profit, or any other indirect damages. 
  1. Warranty Claim Process To make a warranty claim, the original purchaser must: 
  • Contact IdeaTech customer service at info@ideate h.com 
  • Provide proof of purchase, including the date of purchase and a detailed description  of the defect. 
  • If requested, return the Product to IdeaTech at the address provided by customer  service. The purchaser is responsible for shipping costs associated with returning  the Product. 
  1. Warranty Remedies Upon receipt and inspection of the returned Product, IdeaTech will,  at its sole discretion:

IDEATECH LLC | 10465 MANCHESTER ROAD, KIRKWOOD, MISSOURI 63122 

  • Repair the defective Product at no charge, using new or refurbished replacement  parts. 
  • Replace the defective Product with a new or refurbished Product of equal or greater  value. 
  • Issue a refund of the purchase price if the Product cannot be repaired or replaced. 
  1. Limitation of Liability This warranty is the exclusive warranty provided by IdeaTech, and  it supersedes any other warranties, whether express or implied, including but not limited to  implied warranties of merchantability and fitness for a particular purpose. IdeaTech’s total  liability under this warranty is limited to the original purchase price of the Product. In no  event shall IdeaTech be liable for any incidental, indirect, or consequential damages arising  out of or in connection with the use or performance of the Product. 
  2. Governing Law This warranty shall be governed by and construed in accordance with  the laws of the state Missouri. 

Contact Information 

For warranty claims or customer support, please contact: 

Info@IdeaTech.com